1.1. Legal Declaration: By accessing this Site, you represent and warrant that you are at least eighteen (18) years of age. It is strictly illegal under Kenyan law to purchase nicotine-containing products if you are a minor.1.2. Verification: We reserve the right to utilize third-party age verification systems. We further reserve the right to request a copy of your National ID or Passport before processing or delivering any order.1.3. Falsification: Providing false information to bypass age restrictions is a criminal offense. If we suspect an account is held by a minor, it will be terminated immediately without notice.
2.1. Parent Entity: Edge Vapes is a subsidiary of our parent brand, The Edge.2.2. Billing: For your privacy, transactions on your bank or M-Pesa statement may appear under the name "The Edge".2.3. Packaging: All deliveries are made in neutral, branded bags labeled "The Edge" to ensure discreetness and professional handling.
3.1. Nicotine Warning: Our products may contain nicotine, which is a highly addictive substance. Our products are intended for use by adult smokers of legal age and are not for non-smokers, children, or women who are pregnant or breastfeeding.3.2. Assumption of Risk: By purchasing, you acknowledge the health risks associated with nicotine and electronic cigarette use. Edge Vapes is not liable for any health complications arising from the use of products sold on the Site.
4.1. Accuracy: While we strive for accuracy, prices and availability are subject to change without notice.4.2. Delivery Zones: Delivery fees are calculated based on established clusters (e.g., Kilimani, Westlands, CBD). We reserve the right to adjust delivery fees if the provided location falls outside the selected zone.4.3. ID Check on Delivery: Our riders are legally mandated to verify the ID of the recipient. If the recipient cannot prove they are 18+, the product will not be handed over, and a delivery fee will still apply.
5.1. Perishable/Hygiene Nature: Due to health and hygiene standards, we do not accept returns on e-liquids, opened pods, or used disposable vapes unless the product is proven to be defective upon arrival.5.2. Defective Goods: In accordance with the Consumer Protection Act, if a device is dead-on-arrival (DOA), you must notify us within 24 hours via 0116901580 for a replacement or store credit.5.3. Refunds: Approved refunds are processed to the original payment method within 3–7 business days.
6.1. Compliance: We process your personal data in accordance with the Data Protection Act (2019).6.2. Purpose: Your data (Name, Phone, Location) is used solely for order fulfillment and internal marketing. We do not sell your data to third parties.6.3. Communication: By providing your number, you consent to receive order updates and occasional promotional offers via SMS/WhatsApp. You may opt-out at any time.
Edge Vapes, its directors, and employees shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use our Site. Our maximum liability shall not exceed the amount paid by you for the specific product in question.
These Terms shall be governed and construed in accordance with the Laws of the Republic of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the Kenyan courts.
For any legal inquiries or support, please contact:
Phone/WhatsApp: 0116901580
Email: info@edgevapes.co.ke
Official Website: www.edgevapes.co.ke
